Privacy Policy

This Terms, Conditions & Privacy Policy applies to the websites, registration pages, ticketing pages, events, promotions, giveaways, email communications, text messages, and other services operated by Stardust Media Group, Inc., doing business as Florida Wedding Expo, The Engaged Expo, and Your Wedding TV. These businesses and brands are collectively referred to in this policy as “Company,” “we,” “us,” or “our.” Our wedding expos, showcases, and related programs are collectively referred to as the “Events.”
By visiting our websites, submitting a form, registering for or attending an Event, purchasing a ticket, entering a promotion, or otherwise interacting with our services, you acknowledge that you have read and agree to the provisions that apply to your interaction with us.
Additional contracts, rules, or participation requirements may apply to exhibitors, sponsors, contractors, speakers, performers, venues, and promotional partners. If a separate written agreement conflicts with this policy, the separate agreement will control that party’s participation.
1. EVENT REGISTRATION AND ADMISSION
Registration or ticket purchase provides the registered attendee with admission to the applicable Event, subject to the Event schedule, ticket description, venue requirements, age restrictions, capacity limits, and other rules communicated during registration.
Tickets, registrations, promotional offers, VIP benefits, gifts, and admission credentials may not be reproduced, resold, or used for unauthorized commercial purposes.
We reserve the right to deny admission or remove any person whose behavior is disruptive, threatening, unsafe, unlawful, or inconsistent with Event or venue rules. Removal for misconduct does not entitle the person to a refund.
2. REFUNDS, CANCELLATIONS AND EVENT CHANGES
Unless a different refund policy is expressly stated at the time of purchase, ticket and registration payments are nonrefundable.
Event dates, hours, locations, layouts, programming, exhibitors, speakers, entertainment, fashion presentations, prizes, and advertised experiences may change without notice. A change in participating exhibitors, programming, schedule, venue space, or Event features does not automatically qualify a purchaser for a refund.
If an Event is postponed or rescheduled, registrations and tickets may be transferred to the rescheduled date or another comparable Event, at our discretion. If we permanently cancel an Event and do not provide a replacement date or comparable admission option, our maximum obligation will be limited to refunding the amount paid directly to us for the affected ticket or registration.
We are not responsible for travel costs, lodging, parking, transportation, lost wages, vendor expenses, or other incidental costs associated with a postponed, relocated, rescheduled, shortened, or canceled Event.
3. EVENTS BEYOND OUR CONTROL
We will not be responsible for a delay, interruption, relocation, modification, or cancellation caused by circumstances beyond our reasonable control. These circumstances may include severe weather, hurricanes, flooding, fire, natural disasters, public-health conditions, government orders, venue closures, labor disruptions, utility failures, transportation interruptions, security concerns, civil disturbances, acts of terrorism, or other emergencies.
When reasonably possible, we will communicate significant Event changes through our website event page, registration platforms, email, text message, or social media.
4. EXHIBITORS AND THIRD-PARTY BUSINESSES
Our Events include independent exhibitors, venues, sponsors, service providers, speakers, contractors, advertisers, and promotional partners. Their participation does not constitute a guarantee, endorsement, warranty, certification, or recommendation by the Company.
Attendees are responsible for independently evaluating any business, product, service, contract, promotion, or offer presented at an Event or through our websites. Any agreement or transaction between an attendee and a third-party business is solely between those parties.
We are not responsible for the quality, availability, price, performance, representations, omissions, business practices, contracts, cancellations, or services of an exhibitor or other third party.
Exhibitors and participating businesses must comply with all applicable laws, venue policies, safety requirements, Event rules, and the terms of their exhibitor or sponsorship agreement. They are responsible for their employees, representatives, displays, products, equipment, activities, and any damage or injury caused by their actions or omissions.
5. ASSUMPTION OF RISK AND LIMITATION OF LIABILITY
Attendance at a public event involves ordinary risks, including crowds, temporary displays, electrical equipment, food and beverage sampling, demonstrations, amplified sound, moving equipment, and interactions with other attendees and participating businesses. By attending an Event, you voluntarily accept the ordinary risks associated with attendance and participation.
To the fullest extent permitted by law, the Company and its owners, officers, directors, employees, agents, contractors, affiliates, venues, sponsors, and representatives will not be liable for:
Loss, theft, or damage involving personal property
Personal injury caused by another attendee, exhibitor, venue, contractor, or unrelated third party
The acts, omissions, products, services, or representations of an exhibitor or participating business
Indirect, incidental, special, consequential, exemplary, or punitive damages; or
Travel expenses, lost opportunities, lost profits, lost data, business interruption, or similar losses.
To the fullest extent permitted by law, the Company’s total liability arising from a ticket, registration, Event, website transaction, or this policy will not exceed the amount the claimant paid directly to the Company for the specific ticket, registration, or service giving rise to the claim. Nothing in this policy excludes or limits a right or remedy that cannot legally be waived under applicable law.
6. INDEMNIFICATION
To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless the Company and its owners, officers, directors, employees, contractors, agents, affiliates, and representatives from claims, liabilities, damages, losses, judgments, penalties, costs, and reasonable attorneys’ fees arising from:
Your violation of this policy or applicable law
Your misconduct or negligent act or omission
Your infringement of another person’s intellectual-property, privacy, publicity, or other legal rights; or Content, materials, products, displays, or activities that you provide, publish, distribute, or conduct in connection with our websites or Events.
For attendees, this provision applies only to the extent a claim results from the attendee’s own unlawful conduct, misconduct, or violation of another person’s rights.
Exhibitors, sponsors, contractors, and participating businesses may be subject to additional indemnification requirements contained in their separate agreements.
7. GIVEAWAYS, PRIZES AND PROMOTIONS
Giveaways, contests, sweepstakes, drawings, and promotional offers may be subject to separate official rules, eligibility requirements, deadlines, and sponsor terms. Unless otherwise stated:
No purchase is necessary to enter a promotional drawing where prohibited by law;
Entrants must satisfy the age and residency requirements stated for the applicable promotion;
Winners may be required to respond within a specified period and verify eligibility;
Prizes are not transferable or redeemable for cash unless expressly permitted;
Taxes, transportation, gratuities, upgrades, incidental expenses, restrictions, and costs not specifically included with a prize are the winner’s responsibility; and a prize may be provided directly by an independent sponsor. We are not responsible for a third-party prize provider’s cancellation, substitution, availability, fulfillment, restrictions, expiration dates, or performance. When legally permitted, we or the prize provider may substitute a prize of comparable value.
8. PHOTOGRAPHY, VIDEO AND RECORDING AT EVENTS
Professional and informal photography, video recording, livestreaming, interviews, and audio recording may occur throughout our Events. By entering an Event, you understand that you may appear incidentally or directly in photographs, video footage, audio recordings, livestreams, interviews, or other Event content.
To the fullest extent permitted by law, you grant the Company and its authorized partners permission to photograph, record, edit, reproduce, publish, display, distribute, and use your appearance, image, voice, and statements captured at an Event for legitimate business and promotional purposes. These uses may include websites, advertisements, social media, email campaigns, news coverage, promotional videos, recaps, presentations, and future Event marketing.
This permission is granted without additional notice, approval, or compensation. We will not knowingly use a person’s likeness in a manner that falsely suggests a personal endorsement of an unrelated product or service. A parent or legal guardian is responsible for deciding whether a minor may enter areas where photography or recording is taking place.
Anyone with a specific privacy or safety concern may contact Event management before or during the Event. Although we cannot guarantee exclusion from incidental crowd footage, we will make reasonable efforts to address specific concerns when practical.
9. ATTENDEE AND USER-GENERATED CONTENT
We welcome reviews, photographs, videos, testimonials, stories, comments, and other content relating to our Events. You retain ownership of original content you create. However, when you do any of the following:
Submit content directly to us;
Upload content through one of our websites, forms, promotions, or registration platforms;
Send content to one of our social-media accounts;
Tag one of our official accounts;
Use an Event-specific hashtag that we have identified for content sharing;
Invite us to collaborate on a post; or otherwise provide or clearly direct Event-related content to us,
you grant the Company a nonexclusive, worldwide, royalty-free license to reproduce, repost, share, display, crop, resize, format, edit for length or presentation, and use that content in connection with our Events, websites, editorial coverage, social media, advertising, and promotional materials.
This license does not transfer ownership of your content to us. It permits us to use the submitted or intentionally shared content without additional compensation. We may identify the original creator when reasonably practical, but attribution is not guaranteed. We may also remove a username or identifying information when appropriate for privacy, design, or space considerations.
For Event-related content posted publicly without tagging, submitting, or directing it to us, we may use platform-provided features such as sharing, embedding, linking, or reposting when permitted by the platform and the user’s privacy settings. For uses outside those platform features, we will seek permission when reasonably practical unless another legal basis permits the use.
By submitting or intentionally sharing content with us, you represent that:
You created the content or have permission to share it;
Our authorized use will not violate another person’s copyright, privacy, publicity, contractual, or other rights; and
You have obtained appropriate permission from identifiable individuals featured prominently in the content.
You may ask us to discontinue future use of submitted content by contacting us. We will consider reasonable requests, but previously printed materials, completed advertising campaigns, archived posts, third-party shares, and materials already distributed may not be capable of removal.
10. INFORMATION WE COLLECT
Depending on how you interact with us, we may collect:
Information You Provide including
Name;
Email address;
Telephone number;
Mailing address;
Wedding or Event date;
Partner or guest information;
Ticket and registration selections;
Areas of wedding-planning interest;
Vendor categories or services you are seeking;
Survey and giveaway responses;
Communication preferences;
Reviews, photographs, videos, comments, and testimonials; and
Information contained in messages or forms you submit.
Please do not provide information that is not necessary for your registration, request, or participation.
Transaction Information
When you purchase a ticket or pay a registration fee, payment information is generally collected and processed by a third-party ticketing or payment provider. We do not intend to store complete credit- or debit-card numbers on our own website systems. Payment providers may maintain transaction records according to their own terms and privacy policies.
Information Collected Automatically
Our websites and service providers may automatically collect information such as: Internet Protocol address; Browser and device type; Operating system; Referring website; Pages viewed; Links selected; Approximate location based on an IP address; Date, time, and duration of visits; Advertising identifiers; and interactions with our emails or digital advertisements.
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate our websites, remember preferences, measure traffic, evaluate advertising, prevent fraud, and improve our services. You may be able to limit cookies through your browser or device settings. Disabling certain cookies may affect website functionality.
11. HOW WE USE INFORMATION
We may use collected information to:
Process ticket purchases and registrations;
Administer Events, giveaways, surveys, and promotions;
Deliver tickets, confirmations, reminders, updates, and customer support;
Provide information about exhibitors, planning resources, special offers, and future Events;
Personalize website and Event experiences;
Identify services or vendor categories attendees are seeking;
Analyze attendance, website use, marketing performance, and audience interests;
Maintain security and prevent fraud or misuse;
Enforce our agreements and Event rules;
Protect our legal rights and the safety of our attendees and partners; and
Comply with legal, regulatory, tax, accounting, and reporting obligations.
12. INFORMATION SHARED WITH EXHIBITORS AND PARTNERS
When clearly disclosed on a registration form, giveaway form, survey, ticket page, or other submission page, information you provide may be shared with exhibitors, sponsors, advertisers, promotional partners, or other wedding-industry businesses.
Shared information may include your name, email address, telephone number, mailing area, Event date, wedding date, planning interests, or vendor categories you indicated you are seeking.
Those businesses may contact you with information, offers, or services relevant to your wedding or Event planning. Once information has been provided to an independent business, that business’s privacy practices and communications are governed by its own policies.
Unsubscribing from Company communications does not automatically unsubscribe you from an independent exhibitor or partner. You must contact that business directly or use the opt-out instructions included in its communication.
Where our registration platform provides a choice regarding information sharing, you may select the applicable opt-in or opt-out preference. Some optional promotions or exhibitor-sponsored giveaways may require information sharing as a condition of entry, which will be disclosed where the information is collected.
13. OTHER INFORMATION DISCLOSURES
We may also share information:
With ticketing, payment, email, SMS, website-hosting, analytics, advertising, customer-service, security, and technology providers that perform services for us;
With venues and Event contractors when reasonably necessary to operate an Event;
With promotional partners when you enter a jointly sponsored giveaway or request information from that partner;
In connection with a merger, sale, reorganization, financing, or transfer of some or all of our business or assets;
When required by a subpoena, court order, law, or government request;
When reasonably necessary to investigate fraud, security threats, unlawful conduct, or violations of our agreements; or
To protect the rights, property, health, or safety of the Company, our users, Event attendees, exhibitors, or others.
We do not authorize service providers to use personal information for purposes unrelated to the services they provide to us.
14. EMAIL COMMUNICATIONS AND UNSUBSCRIBING
When you register for an Event, request information, enter a promotion, subscribe to updates, or otherwise provide your email address, you may receive:
Transactional emails concerning a purchase, registration, ticket, or requested service;
Important Event notices and schedule changes;
Planning information and reminders;
Promotional emails about future Events, ticket offers, giveaways, participating exhibitors, and related resources; and
Communications sent on behalf of exhibitors or promotional partners.
You may unsubscribe from marketing emails by selecting the Unsubscribe link included in the footer of emails sent through our email marketing platforms, or replying Unsubscribe or requesting to be unsubscribed, directly to the email’s Sent address.
You may also submit an unsubscribe request by mail to:
Florida Wedding Expo
5717 Red Bug Lake Road, Suite 173
Winter Springs, Florida 32708
Please include the email address you want removed.
Unsubscribing from marketing messages will not prevent us from sending non-promotional communications that are reasonably necessary to complete a transaction, provide a ticket, administer an active registration, respond to a request, address a safety issue, or communicate an important change or details affecting an Event you are scheduled to attend.
15. TEXT MESSAGES AND SMS OPT-OUT
When you provide a mobile telephone number, we may send Event reminders, ticket information, schedule updates, promotional offers, giveaway notices, and related communications.
Consent to receive promotional text messages is not a condition of purchasing a ticket or attending an Event unless expressly disclosed for a particular optional program. Message frequency may vary. Message and data rates may apply. You may withdraw consent and stop marketing text messages at any time by replying: STOP
We may send one non-promotional confirmation message acknowledging the opt-out. You may also use another reasonable method stated in the message or contact us directly with your request. Reply HELP for assistance when that option is supported by the applicable messaging program.
After opting out, you may still receive messages that are strictly necessary to respond to a request, address fraud or security, or provide information you specifically requested where permitted by law. Unsubscribing from email does not necessarily unsubscribe you from text messages, and replying STOP to a text does not necessarily unsubscribe you from email. Each communication channel should be managed separately.
16. CORRECTING INFORMATION AND PRIVACY REQUESTS
You may contact us to request that we:
Correct inaccurate contact information;
Update your communication preferences;
Stop sharing information with exhibitors on a prospective basis when operationally possible; or
Delete certain information, subject to legal, contractual, security, transaction, and recordkeeping requirements.
A request will not require independent exhibitors or third parties that previously received information to delete their own records. Those requests must be directed to the applicable business. We may need to verify the identity of the person making a request before taking action.
17. DATA RETENTION AND SECURITY
We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, administer Events and promotions, maintain business and tax records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations. We use reasonable administrative, technical, and organizational safeguards intended to protect information under our control. However, no website, transmission method, payment system, database, or storage platform can be guaranteed to be completely secure.
You are responsible for protecting any account credentials, ticket links, QR codes, or registration information provided to you.
18. CHILDREN’S PRIVACY
Our websites and marketing services are intended for adults planning weddings, events, or related purchases. They are not directed to children under 13, and we do not knowingly seek personal information directly from children under 13. A parent or legal guardian who believes that a child has provided personal information to us may contact us to request its deletion.
19. THIRD-PARTY WEBSITES AND SERVICES
Our websites, emails, and social-media pages may contain links to ticketing providers, advertisers, exhibitors, venues, sponsors, social networks, or other third-party services. We do not control and are not responsible for the content, security, accessibility, availability, terms, or privacy practices of those third parties. You should review the applicable terms and privacy policy before providing information or making a purchase through a third-party service.
20. WEBSITE CONTENT AND INTELLECTUAL PROPERTY
Our business names, Event names, logos, website designs, graphics, videos, photographs, advertisements, written materials, registration content, databases, and other original materials are owned by or licensed to the Company and are protected by applicable intellectual-property laws.
You may view and use our websites for personal, noncommercial purposes. Unless we provide written permission, you may not copy, reproduce, republish, sell, modify, distribute, scrape, commercially exploit, or create derivative works from our protected content.
You may share our publicly available Event promotions through ordinary social-media sharing features provided that the material is not altered in a misleading manner.
21. WEBSITE AVAILABILITY AND DISCLAIMER
We make reasonable efforts to provide accurate and current information, but we do not guarantee that every website description, price, schedule, exhibitor listing, promotion, or other item will be error-free or continuously available. We may correct errors, update information, suspend features, or modify website content without prior notice.
To the fullest extent permitted by law, our websites and online services are provided on an “as available” basis without warranties of uninterrupted access, merchantability, fitness for a particular purpose, or noninfringement.
22. DISPUTE RESOLUTION AND MEDIATION
Before filing a lawsuit relating to this policy, an Event registration, or a transaction with the Company, you and the Company agree to make a good-faith attempt to resolve the dispute informally. If the dispute is not resolved informally, the parties agree to attempt private mediation before initiating litigation, unless emergency injunctive relief is reasonably necessary or mediation is prohibited by law. Mediation may take place in person in Orange County, Florida, or remotely through mutually agreed technology. The parties will select a mutually acceptable neutral mediator. Unless the parties agree otherwise, mediator fees and administrative mediation costs will be divided equally. Each party will be responsible for its own attorneys’ fees and other expenses during mediation. If mediation does not resolve the dispute, either party may pursue available remedies in a court of competent jurisdiction.
23. GOVERNING LAW AND VENUE
This policy and any dispute arising from or relating to our websites, Events, registrations, or services will be governed by the laws of the State of Florida, without regard to conflict-of-law principles.
To the fullest extent permitted by law, any legal proceeding must be brought exclusively in the applicable state or federal court serving Orange County, Florida, and the parties consent to the jurisdiction of those courts.
24. ATTORNEYS’ FEES AND COLLECTION COSTS
If litigation is brought to enforce a written payment obligation under an exhibitor, sponsorship, advertising, or contractor agreement, the prevailing party may recover reasonable attorneys’ fees and court costs to the extent permitted by that agreement and applicable law. If an exhibitor, sponsor, advertiser, or other business participant fails to make a required payment when due, it may be responsible for reasonable collection expenses and legal costs as provided in its separate agreement. Nothing in this section creates a right to attorneys’ fees where such fees are not authorized by contract or applicable law.
25. SEVERABILITY AND WAIVER
If any provision of this policy is found invalid or unenforceable, that provision will be limited or removed only to the minimum extent necessary. The remaining provisions will continue in effect. Our failure to enforce a provision on one occasion does not waive our right to enforce that provision in the future.
26. CHANGES TO THIS POLICY
We may update this policy to reflect changes in our Events, services, technology, information practices, or legal obligations. The revised version will be posted with an updated “Last Updated” date. Material changes may also be communicated through our website, registration platform, or email when appropriate. Your continued use of our websites or services after an updated policy becomes effective constitutes acknowledgment of the revised policy. Changes will not retroactively reduce rights that cannot legally be modified without additional consent.
27. CONTACT INFORMATION
Questions, privacy requests, content-use concerns, and communication-preference requests may be submitted through the contact form on our website or mailed to:
Stardust Media Group, Inc.
Florida Wedding Expo / The Engaged Expo / Your Wedding TV
5717 Red Bug Lake Road, Suite 173
Winter Springs, Florida 32708